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Frequently Asked Questions



We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter. You can also follow us on our social media pages as we are constantly posting about new work!


We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.


Shipping & Returns  - 

Free Shipping Within the Continental United States for over $100*

1 - $49.99 = $9.95
$50 - $99.99 = $14.95 

 We will choose the most cost-effective shipping carrier (USPS, UPS, FedEx) based on the items ordered and their destination. Shipping times range from 1-7 business days.

*Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" WILL incur additional charges.  (Please see our Crate and Freight shipping policies below for more information). 

Large Size Products and Crating Policies 

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional crate fees are included in your product total for your large print.

Crate for MetalPrints over 30" x 40" is $15.00 (required)
Crate for MetalPrints over 40" x 60" is $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Any freighting fees may be billed to you separately after processing your order.  Please contact Sophie for freight fees before the order is placed.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests 

If you reside outside of the continental United States, including Alaska and Hawaii, please contact us at via e-mail (see CONTACT below) regarding your shipping preferences.

APO (Army Post Office) shipping is charged full cost and sent via USPS. 

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost. We are not responsible for duties and taxes required for international shipping. Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.    

Fulfillment White Label Drop Ship Directly to You 

We Drop Ship directly to you with white label packaging.If complete address information is not supplied we will attempt to contact you, but if corrected information is not received within 2 days the order will be shipped to me.      

Return Policy 

We do not accept returns; all sales are FINAL.

We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.

If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.


You can reach out at any time by email at


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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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